Superb and incredibly nice breakfast to start the day with sweet options and fruit juices. Central location, great base for exploring Mainz.

Great location close to a stunning Romanesque cathedral! the staff here are super efficient and always on top of things. 💯

Convenient and quiet location, comfortable bed and pillows, good spa area, fast internet.

No bathrobe and slippers in the room.

I was satisfied with the a nice size and brand-new room, there were shower facilities, a hair dryer and terry dressing gowns just in case. Location: the hotel was close to many attractions and bars. There was free Wi-Fi in the rooms and the service in general was very good...

Would definitely come back here! Loved the amazing and convenient location. 🚆 Easy access to public transportation with a train station just a short walk away from this hotel.

A nice size rooms were brand-new with lovely views. Booked the hotel for its exceptionally nice location close enough to the bridge and the freeway, and other restaurants for a fine evening meal...

well-maintained and lovely quiet place, efficient staff at the reception desk. absolutely superb breakfast choice with sweet options and fruit juices, as for instance.

Great location right next to Kupferbergterrasse! the room was huge and spacious when I arrived, with awesome facilities. 🌟

The location of this place is central, just a short walk from a fun fountain, and the surroundings are really peaceful.

The hotel is well-located - fairly close to the main railway station, up an attractive hilly street and in an area of parklands. Loved the row of windows (although a few didn't open properly, and one was even missing a handle) and the block-out curtains so you can sleep in!

As with many Novotels it is all a bit too impersonal - staff were bored and off-hand with me and other guests. My room door was located in a semi- circle of three doors, with a fourth guest door nearby: this looks a bit more interesting than a row of doors, however, it meant that I kept hearing doors bang while trying to sleep. Also, noise travels easily from other rooms. My bed only had one pillow and off-white sheets with no quilt/cover, and there was no extra bedding in the storage areas - this is acceptable in cheaper hotels, but you'd expect more from a novotel. Despite misgivings, if this hotel continues to offer rates that are only slightly more expensive than run-of-the-mill properties, it still represents value for money.

the property's location is good and unbeatable, just next door to the university hospital, germany and the centre of mainz.

The location here is excellent and it's just a short walk to Kupferbergterrasse; the food is top-notch, and efficiency shines through all the staff.

The spa was excellent, clean and quite relaxing indeed! The crew was very polite, always with a smile.

The fact that nakedness is obligatory into the sauna. We got yelled at from other clients when we entered the sauna with our bathing suits (which were pretty clean bu the way:-) Different country, different custom...They called the spa receptionnist to tell us that we have to remove our bathing suits(at least he was very polite)

liked the use the fitness centre and pool.

the ridiculous high pricing for internet use (daylight robbery)

Comfortable rooms with nice views of the town. The breakfast was lovely and they promptly replaced our faulty tea kettle. Close proximity to St. Stephens and the cathedral. I would recommend this hotel.